AI agents for customer serviceThe company that answers first wins the customer.
Integra puts AI agents on your company's phone, WhatsApp, Instagram and Messenger. They answer right away, resolve the request, log everything and hand off to your team when needed.
- Ready in minutes
- No lock-in contract
- Support from the founders
Official Meta APIThe problemEvery customer left without an answer is money going to a competitor.
Every minute of waiting is a lost customer. Every agent on the team is a fixed cost. Every demand spike turns operations into chaos.
After hours, nobody answers
The 9 p.m. message is only seen the next day. By then, the customer has already signed with another company.
Phone queues, customers hanging up
Fifteen minutes on hold and they give up. At peak demand, the whole operation grinds to a halt.
Growing costs a whole team
Every new agent means salary, training and turnover. Costs rise along with volume.
The agentOne agent. Four channels. Your whole system.
WhatsAppInstagramMessenger
Request resolvedLiveThe customer talks. The agent works.
- 1Understanding the requestbill copy · October invoice
- 2Finding the customer in the CRMHubSpot via API · Rafael M. · customer since 2023
- 3Checking open invoicesOctober · R$ 489,90 · 5 days overdue
- 4Checking negotiation rulesknowledge base · up to 3 interest-free installments
- 5Generating payment linkMercado Pago · 2x R$ 244,95 · card
- 6Updating the CRMHubSpot · contact preference: WhatsApp
- 7Scheduling a follow-upWhatsApp in 24h if the payment doesn't go through
- 8Notifying financeconversation in the inbox · no action needed
HubSpotMercado PagoKnowledge baseInboxVoice agentThe same agent answers the phone. With the voice your company chooses.
Customer service, sales, collections and follow-up calls, in natural Portuguese. Six voice models, from the lightest to the highest quality. Listen to a sample of each.
Mature and assertive. Confirmations, schedule follow-up and triage.
Elegant and premium. Aesthetic clinics and high-end businesses.
Versatile. A neutral timbre that fits all three scenarios.
Formal and mature. Unhurried, institutional cadence.
Demo recordings in Portuguese with a fictional company. Pricing is per call minute, in credits.
- Answers on the first ring
Up to 10 calls at the same time. Nobody hears a busy signal, nobody waits in a queue.
- Recording, transcript and X-ray
Every call is stored in the history with the audio, what was said turn by turn and the X-ray: the emotion in each stretch, the customer's intent and how it ended.
- Transfers when a person is needed
Complex case or customer request: the call goes to your team, and the conversation stays on record.
- Set up in the dashboard
Voice, script, hours and transfer rules. Switch voices in one click, without re-recording anything.
The productEverything the agent does, your team sees in the dashboard.
All conversations in a single inbox
WhatsApp, Instagram and Messenger on the same screen. The agent replies, the team follows along and takes over any conversation in one click.
- Full history per contact
- Take over and hand back to the agent
- Shows who replied to each message
What sets us apartWhat only Integra does
Features you won't find together on any other platform.
An agent with superpowers
Mid-conversation, it checks the knowledge base and takes real actions in your systems.
Can I move it to Thursday and pay by card?One number, several agents
Every call goes to the right agent: sales, support or finance.
Thousands of scheduled calls
Upload a list or connect your CRM. The agent calls at the right time.
57+ languages
Native voices in Portuguese, English, Spanish and dozens of other languages.
+45
Answers with your data
Upload PDFs and spreadsheets. It checks them before answering and doesn't make things up.
Can I cancel my appointment without a fee?
SolutionsOne agent for every kind of operation.
Full schedule, calm front desk
The agent books, confirms and reschedules appointments on WhatsApp and by phone, straight into the clinic's calendar.
- Tells patients which health plans are accepted
- Google Calendar or the clinic's system via API
- Confirmation campaigns on WhatsApp
- Transfers to the front desk when needed
How it worksFrom zero to your first agent in 5 minutes
01Configure
Create your agent in 6 steps, or describe what you need and the assistant builds it for you.
02Train
Upload your documents and connect the tools the agent will use: CRM, calendar, payments.
03Connect
Connect your number via Twilio, Telnyx or SIP, plus your WhatsApp, Instagram and Messenger accounts.
04Scale
Track metrics in the dashboard and adjust in real time. More volume, same team.
IntegrationsConnects with the tools you already use.
Telephony, CRM, helpdesk, calendar and payments. Any other system with a REST API connects via Webhook or OpenAPI.
- Webhook
- REST API
PlansPlans with a phone number included
You buy service volume, not credits. Every plan includes calls, WhatsApp, Instagram and Messenger on the same agent.
Starter
- Calls/month
- 500
- Conversations/month
- 700
- Concurrent
- 1
- Agents
- 5
- Numbers included
- 1
- Credits/month
- 4.500
Growth
- Calls/month
- 1.500
- Conversations/month
- 1.000
- Concurrent
- 5
- Agents
- 10
- Numbers included
- 2
- Credits/month
- 6.000
Pro
- Calls/month
- 2.500
- Conversations/month
- 1.400
- Concurrent
- 8
- Agents
- 15
- Numbers included
- 2
- Credits/month
- 8.400
Scale
- Calls/month
- 3.000
- Conversations/month
- 2.000
- Concurrent
- 10
- Agents
- 30
- Numbers included
- 3
- Credits/month
- 12.600
Credits are the unit of usage: each WhatsApp, Instagram or Messenger conversation handled by the agent uses 1 credit, and a conversation lasts until 4 hours go by with no message from anyone; conversations handled only by your team are not charged. A call minute uses 3 to 13 credits, depending on the voice model. Calls/month and conversations/month are the plan's cap.
FAQFrequently asked questions
Didn't find yours? Message us on WhatsApp at +55 11 93920-1016.
Do I need technical knowledge to use it?
No. The platform is no-code: you connect the channels and create agents in the dashboard or by describing what you need to the assistant. Onboarding is done with the founders.
Does Integra work on WhatsApp, Instagram and Messenger?
Yes. You connect your company's accounts and the same agent replies on WhatsApp, Instagram Direct and Messenger, with everything gathered in a single inbox.
Do my WhatsApp, Instagram and Facebook accounts stay mine?
Yes. Integra is a Meta Technology Provider: you connect through Facebook Login for Business, authorize exactly what can be accessed and can revoke access at any time.
Can I use my current phone number?
Yes. Every plan already includes a number, and you can forward calls from your current number to the agent. We also integrate with Twilio, Telnyx and SIP providers.
Can someone on my team take over the conversation?
Yes. In the inbox, any team member takes over the conversation in one click and hands it back to the agent whenever they want. The history shows who replied to each message.
How many calls can the agent handle at once?
It depends on the plan: Starter 1, Growth 5, Pro 8 and Scale 10 concurrent calls. Enterprise plans go further.
What is the service X-ray?
It's the AI's reading of every call and every WhatsApp, Instagram and Messenger conversation: how it ended, the reason for the contact, the sentiment, the emotion in each stretch and a summary. It's ready right after the service, in the dashboard's History, together with the satisfaction score when the survey is on.
How are conversation credits counted?
Each conversation handled by the agent uses 1 credit. A conversation runs from the first message until 4 hours go by with no message from anyone; after that, a new message opens a new conversation. Conversations handled only by your team, without the agent, are not charged. The History shows the credits spent on each service.
Can I choose the voice?
Yes. There are six voice models, from most affordable to premium, with male and female voices in natural Portuguese. You listen to the samples before choosing.
Is there a minimum contract?
No. Cancel whenever you want, no lock-in and no cancellation fee. Plans start at R$ 797/month, with a phone number included.
Talk to usReady to answer everyone, right away?
We show the agent handling conversations with your company's data, live. A 20-minute call with the people who built Integra.
- LGPD compliant
- Google Cloud infrastructure
- No minimum contract
Book your demo
We reply within 1 business day.
Prefer to talk directly? contato@useintegra.com.br · WhatsApp +55 11 93920-1016